Shipping policy

 

All orders will be shipped by our team of specialists in Jersey & the UK.

Please ensure you add all your delivery details plus any other useful information to ensure smooth delivery.

Typically our orders take 7–14 days to process & be shipped to the customer.

All customers will receive an email confirming purchase & scheduled delivery times.

 

Digital Products (e.g. Vouchers)

Digital products (e.g. vouchers) will be delivered electronically direct to the email address provided at checkout.

Please ensure the email address entered at checkout is correct and check your junk or spam folder if you do not see your digital product.

If you are unable to locate your digital voucher, please contact us via our contact form or call us on 01534 634001, and our team will be happy to assist.

 

Delivery Exceptions

Delivery times may vary due to factors outside of our control, including courier delays, public holidays, severe weather, or incorrect or incomplete delivery details provided at checkout.

For digital products (e.g. vouchers), we are not responsible for non-delivery where an incorrect email address is provided at checkout, or where delivery is impacted by spam or junk filtering, mailbox restrictions, or other email service provider issues.